Two levels, beginner and elementary, with the procedures for receptionists and therapists for example greeting guests, giving treatments, describing treatments and up-selling.
Essential Language HK
dave2017-09-26T10:14:00+07:00Two levels, beginner and elementary, with the procedures for room maids and public area attendants, for example greeting guests, entering the room, making up rooms and dealing with complaints.
Essential Language FO
dave2017-09-26T10:14:00+07:00Two levels, intermediate and advanced, with the procedures for GSA, GSO, reservations and receptionists for example checking in, rooming, describing the resort, up-selling and dealing with requests and complaints.
