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Five Star Language

Five Star Language was started in 2003 to write English training material including text books, and multi-media solutions for the hospitality sector, as well as offer training in language using this material to hotels and resorts.

Language Teaching

First and foremost we are a teaching and training company specialising in teaching English for hospitality to hotels. We have worked over the years with some of the greatest hotel brands, and we have developed our courses over thousands of hours of use, practice and regular updates.
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5 Star language works with the following great hotels

Take the next step and join the ranks of the 5 Star Language Hotels

Our services

Aim for the stars!

  • English for Hotels
  • Writing language books
  • Online courses
  • Test of English for International Hospitality (TOEIH)
  • Writing SOPs and other standards
  • Language & service consultancy
  • Writing branded text books
  • Translations of hotel documents
  • Training & evaluating teachers
  • Coaching language online
Get in touch with us!
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SE Asian countries
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We have so much experience

We've been teaching English for hotels since the turn of the millennium, spreading our lessons across 8 different countries. In that time we have worked with some of the greats, both in terms of brands and hoteliers, we really have seen it all. We can help you by using all our experience to set up an effective, efficient program that actually works.

Three courses: 3 great options

Essential Language , Hospitality in Focus & English for International Hospitality.

Essential Language 4

Essential Language

Our starter program with courses available for 8 different departments

A Task Based Learning Method

Basic language for service sequences, this course is designed to run as a series of self-contained modules delivered over 40 hours including testing.

Simple, fast and effective. If you’re not sure where to start, start here!

Hospitality in Focus

Hospitality in focus

Builds on the work of Essential Language for 6 departments

In-depth grammar and service English

Each 20 hour book contains five chapters, each focusing on an SOP or service sequence.

If you want to go past the essentials, this is for you. For intermediate to advanced students.

English for International Hospitality 7

English for International Hospitality

Focusing on the skills for the TOEIH testing system

A fluency, guest relationship related course

Each course focuses on one of the TOEIH skills, speaking, reading, writing or listening.

Best for properties needing an English testing system, using the TOEIH test or focusing on specific language competencies.

Pricing

We offer prices for all budgets, so our best value course (Essential Language) is only 30,000 baht for 40 hours for existing clients! Click here to see all prices. All courses come with our own proprietary material free of charge and copies for up to 10 students in a class.

Course Features

Essential Language

  • 8 different departments

  • Two books (levels) for each department

  • For beginner and intermediate

  • Speaking and listening

  • Each level is 40 hours

  • Simple, fast and effective

  • Conversation skills & vocabulary

Hospitality in Focus

  • 6 departments

  • 5 books (25 chapters) each department

  • Intermediate to advanced students

  • Speaking, listening, reading, writing

  • Each book (30 hours) has five chapters

  • Detailed and in depth

  • Grammar & vocabulary

International Hospitality

  • Mixed departments

  • Four books

  • Intermediate to advanced students

  • Speaking, listening, reading, writing

  • Each book 30 hours

  • Improve interactions and conversation

  • Fluency, grammar & production

Sign up for Essential English
Sign up for Hospitality in Focus!
Sign up for English for International Hospitality!

Test of English for International Hospitality

Language & service competency test covering reading, writing, speaking and listening

  • Gives scores which describe a candidate’s ability to communicate in English within a hospitality context
  • Sets clear training objectives and allows objective evaluation of the competency of all staff
  • Comparison of English competency levels across all departments and properties
  • Use results for course placement, recruitment promotion, performance review and service needs analysis
  • Clear targets for managers and students

Pricing Options: It’s up to you!

We do not limit you to one pricing option, we prefer to give you options. From booking a 40 hour course and scheduling how you want, to paying for 1,2,3,4 or 5 days per week. You decide!

Avada Admin
2 to 4 days per week
Avada Admin
Custom times
Avada Admin
30 or 40 hour course
Avada Admin
Full time

Customer Feedback: What people are saying about us.

We are highly focused on keeping our customers happy and delivering what they want. See what they’re saying about us.

“Extremely professional and helpful at all times.”

“I would like to recommend this team and trainer to anyone who wanted language teaching. Their performance and program has been extremely professional and helpful at all times.  – Andre Kretschmann – Shangri La, Chedi

 

 

One of the best companies I have worked with in 15 years in SE Asia. They got amazing results with my staff at Orient Express.
Jeremie de Fombelle, Orient Express
Working with us at Six Senses since the opening, they have always delivered excellent results with a great knowledge of hospitality and hotels.
Eric Hallin, Six Senses
In five years we have not considered working with anyone else at Four Seasons.
Atchara Tugwan, Four Seasons

Join The 100+ Five Star Language Customers

Book a course now

Our promise

If you don’t like the trainer, the course or the schedule, we will change any or all of them for you to make things work better!

Courses for everyone!

Different courses and books for all your staff: Front Office, F&B, Spa, Housekeeping, Bell Counter, Engineering and Kitchen
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Food & Beverage

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Front Office

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Spa

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House Keeping

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Engineering

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Bellman

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Kitchen

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Back Office

SOPs, Sequences of Service and Job Descriptions

Our hospitality in focus course contains one SOP and one job description per chapter, making it an all-round training course for service as well as language.
We also write SOPs and sequences, and can write language standards for your property. Click here to find out more.
Learn More
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